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    • Home
    • How Ken Can Help
        • Grow Your Profits
            • Building The Value Of Your Company
            • Profitable Pricing Program
            • Scorekeeping For Better Results
            • Selling To Businesses
          • Close
        • Improve Your Marketing
            • Building A Brand For Your Business
            • B2B Sales & Marketing
            • Instant Marketing Program for Framers
          • Close
        • Management Programs
            • Building A True Team
            • Incentive Programs
            • Increasing Production Efficiency
          • Close
        • For Framers
            • Improve Your Life As A Frame Shop Owner
            • Pricing Custom Framing
            • Instant Marketing Program
            • Selling Framing To Businesses
            • Gallery & Showroom Design
            • Articles About The Framing Industry
            • Products For Framers
          • Close
      • Close
    • Products
    • Resources
        • Articles & Videos
        • Helpful Links
        • Ken’s Blog
        • Products
        • Speaking Events
        • Who is Ken?
      • Close
    • Our Clients
        • Client Map
        • Success Stories
        • Testimonials
      • Close
    • Contact
      • Close

hire more help

When Is Hiring More Help Necessary?

Framing, ManagementBy KB ConsultingApril 29, 2021Leave a comment

Knowing when to add staffing is often a difficult decision that should be based on some kind of data. Training requires a lot of time and energy – a training manual can help.

An Example Of Great Service

An Example of Great Service

ManagementBy KB ConsultingAugust 26, 20201 Comment

You have the ability to adapt policies and procedures to go above and beyond for your customers. Wild Orchid Flower Shop in Urbandale, Iowa, did just that for us – learn from an exceptional service experience.

addressing consumer pain

Addressing Consumer Pain

ManagementBy KB ConsultingJuly 30, 2020Leave a comment

Many stores are forgetting the consequence of making shopping too difficult. Shop owners must balance safety with customer experience in order to minimize the pain consumers feel while shopping.

life after shutdown

Life after the Shut-Down

Framing, Improving Profits, Management, Marketing & BrandingBy KB ConsultingJune 30, 20201 Comment

The worst thing a shop can do right now is to hold back or make decisions that could have a negative impact on sales. Here are some areas that all shops should be concentrating on to ensure positive results.

after covid 19

A New Time with New Rules is Coming – Are You Ready?

Framing, Management, Marketing & BrandingBy KB ConsultingApril 24, 20201 Comment

Prepare now for reopening businesses closed due to the Covid-19 pandemic. Those who are prepared will be in a position to benefit from customers eager to feel normal again.

coronavirus small business

How to Handle These Uncertain Times

Framing, ManagementBy KB ConsultingMarch 20, 20206 Comments

The uncertainty about our businesses and personal health caused by coronavirus can cause people to make bad business decisions. Don’t worsen the problem by turning down or limiting business. Make those decisions AFTER results start to decline.

pricing mistakes

Pricing Mistakes and How to Avoid Them

Improving Profits, ManagementBy KB ConsultingFebruary 26, 20204 Comments

Most customers are willing to pay a fair price for products and services. Businesses that plan ahead to be sure the complete service is part of the original price, provide a more positive customer experience.

selling or serving

It’s not Selling – It’s Serving

Framing, ManagementBy KB ConsultingSeptember 24, 20192 Comments

Do you struggle with the concept of “selling” to clients? Learn how to focus on serving the needs of your customers instead of selling to them.

build trust

Are You Building Trust?

Framing, ManagementBy KB ConsultingJuly 2, 2019Leave a comment

Creating trust with your clients should be the ultimate goal in business. Learn how to create trust using empathy and credibility.

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