“Ken & I spent valuable time in setting retail prices; Ken’s thinking and experience was invaluable in that process. We learned how to best arrive at quotes for larger volume (more commercial) projects. We now put thought behind projecting business to business revenue for the year. A particular need I had was to gain confidence in the fairness of our pricing and to remain confident during consumer price rejection. Ken recognized our need, addressed it, and went a long way to correct it.”