Observations from the Road
Small things can shape a shopping experience. While on the road I observed that ‘details’ can make visiting a business something special…or ruin it.
Observations From My Travels
Since customer service is such a huge part of a small businesses ability to build relationships, I notice how businesses interact with customers. Being on the road gives me lots of opportunity for observing and here’s a few things I’ve noticed…
What is Your Real Image?
Branding and perceived image are important aspects of getting customers to your door, but the image they leave with is the one that will make or break your business.