What clients are saying about Ken’s Services

Real accounts by satisfied clients from across the country

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  • “I hesitated reaching out to an adviser for some time. I felt I had done all the right things to grow my small retail business already… hiring a consultant might not be the best use of my limited time and resources. It was an outside source that nudged me to give KB Consulting a try- and the positive transformation was beyond what I had expected. In a nutshell- Ken worked ‘with me to define our company culture, further establish our brand, fine tune budgets, and achieve unexpected goals – both for the company and myself personally. Profits increased, morale improved, we cleared some virtual clutter and made room for sustainable growth. Looking back- yes, stepping on to this ride meant I needed to contribute a bit of time, shed some old beliefs, and develop new habits. At times these can be challenging. But Ken helped me stay focused and the results have been worth every penny.”

    Julie Gilmore
    Silverleaf Framing
  • “Ken did exactly what he put in his contract and more. I appreciated the timeliness, compassion to a business owner’s concerns, professionalism, and his honest suggestions. I believe any picture framing business could benefit from the analysis provided by Ken Baur.”

    Cindy Callahan
    PJ’s Frame-Up
  • “I attended your Social Media class in Vegas, and wanted to thank you! Very well done with great info. As a past High School Principal… I know quality instruction. In addition to everything else, you are a great teacher!!”

    Curt Wheeler
    The Frame Hut & Gallery
  • “Ken is very knowledgeable in all aspects of the framing industry. His transference of our projections into spreadsheets helped us to see the bigger picture. He gave us recommendations on all facets of our new business, from equipment choices to point of sale and margins. I would highly recommend him whether you are starting a new business or want to improve on your existing business. There is nothing like experience!”

    Roz Oserin
    The Artist's Nook
  • “Just wanted to touch base to let you know how pleased I am with Tracy’s work on the new website. She definitely exceeded my expectations and I am very grateful to her for taking the ball and rolling with it. She has been wonderful to work with and has the patience of Job. You all are the very Best.”

    Steven A. Price
    Beveled Edge Framing
  • “Ken’s Pricing Analysis was overall a great help to my business – in one month my profitability has improved. It has been a painless way to increase prices without customer resistance.”

    Marty Smith
    Middleton Art & Framing
  • “Ken worked with us to get our pricing structure consistent so that Rockwell’s gross margins are where they need to be. Helping us gain control over such an integral part of the business is no easy task given the numerous variables involved. As we look back, we feel that we now have a much greater sense of control on the front end of our business that was lacking in the past.”

    Steve Desloge
    Rockwell Art & Framing
  • “We’re following the Instant Marketing Program to the letter, and it saves us an incredible amount of time. The content is ‘spot on’ – we’re getting great results already! And the new MailChimp template is fantastic!”

    Jamie in AR
    Instant Marketing Program
  • “We knew it was time to update our website. We also knew we were missing an opportunity by not having an effective email program. When KB agreed to create our site and get us started it was just the push we needed. The result was a new website that features CBF as the full-service, professional shop we are, but in a manner that reflects our very unique style.”

    Pam Hoye
    Calhoun Beach Framing
  • “Ken was outstanding in his approach, suggestions and help…We welcomed the insights of a seasoned framing practitioner as new eyes to help us grow. It is always helpful to have another set of ‘new’ eyes look at your business. We knew that our customer was aging and would require less and less of us but did not know the best way to reach the younger demographic in our area. We believe we now have a good idea how to do that.”

    Claudia Roblee and Mark Gougherty
    ArtVentures
  • “Framed in Time is fortunate to have received the professional services of Ken Baur. He has a broad scope of expertise in the areas of marketing and website design which proved to be a valuable addition to the services given. Ken’s professionalism and overall knowledge of the framing industry is in my opinion unmatched. I would highly recommend Ken’s services as they have and continue to prove successful.”

    John Fournier
    Framed In Time
  • “Working with Ken was great. He answered all my questions quickly and knowledgeably. I am looking forward to seeing the profitability of my business increase in the near future. My sales are up 20% this year, but my COGS is actually down YTD. It is all thanks to you talking me into raising my margins!”

    Robin Doherty
    The Frame Shoppe
  • “Marketing often feels like it could be another full time job to me, but the Instant Marketing Program is incredibly helpful with my already busy days in the gallery.  It’s well organized and easy to implement.  The content is fantastic with timely ideas and good photos and design I feel proud to present to our customers.  The copy is well written and informative.  I still have the ability to customize the content by adding our logo, editing parts to reflect the ‘voice’ of our gallery and to include photos from projects created by our designers, but – ohmygosh – I also love how easy it is to plug in the pre-designed templates into our mailchimp account!”

    “Last month I really needed help with my ‘to-do’ list; the Instant Marketing Program kept our marketing efforts on track (and kept my stress levels way down!).  In fact, the last marketing email generated a couple positive email replies from our customers who were both impressed with the content and inspired to find their own projects to frame.  It was awesome to know we stood out in our customers inboxes!  I’m excited to have this new tool because our team is able to use it as an inspiring boost in our marketing plans.”

    Mary in NE
    Instant Marketing Program
  • “I love the Instant Marketing Program ideas, the newsletter wording, and the calendar! The fact that it plans 2 months in advance keeps me on task.”

    Courtney in VT
    Instant Marketing Program
  • “The Instant Marketing Program is a dream come true! It allows me to provide ALL of my digital marketing needs with a minimum of my own time invested. The layouts are very professional looking and fit the brand of our shop nicely. This is a no-brainer for people in our industry that understand digital marketing is a necessary aspect of a successful business. I love the MailChimp import function. Well done and easy to use/understand!”

    Mark in NC
    Instant Marketing Program
  • “Simplicity of use… the Instant Marketing Program saves me time and enables me to focus on my current projects because of the simplicity and clarity of the program.

    Consistency… Months tick past faster than any of us care to recognize and before you realize that it is time for a newsletter, the program pops up in your mail box consistently every month. My customers are now paying attention to ‘my’ newsletters because they look forward to the next month’s article. And the variety of subjects and options keeps it fresh and interesting for my readers.”

     

    Mark in PA
    Instant Marketing Program
  • “Ken went beyond expectations…As a result of his pricing and profitability program I now have a far greater understanding of our pricing structure than I’ve had in 25 years of owning my business. I was able to expand beyond the frame, glass and mat pricing we worked on together and improve the other components of our pricing structure.”

    Jim Brown
    Old Main Gallery & Framing