What clients are saying about Ken’s Services

Real accounts by satisfied clients from across the country

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  • “Thank you! Your class was among the most informative, and was certainly the most well-organized I attended.”

    John Horrocks
    Blackbird Art & Frame
  • “Ken was outstanding in his approach, suggestions and help…We welcomed the insights of a seasoned framing practitioner as new eyes to help us grow. It is always helpful to have another set of ‘new’ eyes look at your business. We knew that our customer was aging and would require less and less of us but did not know the best way to reach the younger demographic in our area. We believe we now have a good idea how to do that.”

    Claudia Roblee and Mark Gougherty
    ArtVentures
  • “Ken did exactly what he put in his contract and more. I appreciated the timeliness, compassion to a business owner’s concerns, professionalism, and his honest suggestions. I believe any picture framing business could benefit from the analysis provided by Ken Baur.”

    Cindy Callahan
    PJ’s Frame-Up
  • “Ken worked with us to get our pricing structure consistent so that Rockwell’s gross margins are where they need to be. Helping us gain control over such an integral part of the business is no easy task given the numerous variables involved. As we look back, we feel that we now have a much greater sense of control on the front end of our business that was lacking in the past.”

    Steve Desloge
    Rockwell Art & Framing
  • “I hesitated reaching out to an adviser for some time. I felt I had done all the right things to grow my small retail business already… hiring a consultant might not be the best use of my limited time and resources. It was an outside source that nudged me to give KB Consulting a try- and the positive transformation was beyond what I had expected. In a nutshell- Ken worked ‘with me to define our company culture, further establish our brand, fine tune budgets, and achieve unexpected goals – both for the company and myself personally. Profits increased, morale improved, we cleared some virtual clutter and made room for sustainable growth. Looking back- yes, stepping on to this ride meant I needed to contribute a bit of time, shed some old beliefs, and develop new habits. At times these can be challenging. But Ken helped me stay focused and the results have been worth every penny.”

    Julie Gilmore
    Silverleaf Framing
  • “We knew it was time to update our website. We also knew we were missing an opportunity by not having an effective email program. When KB agreed to create our site and get us started it was just the push we needed. The result was a new website that features CBF as the full-service, professional shop we are, but in a manner that reflects our very unique style.”

    Pam Hoye
    Calhoun Beach Framing
  • “I attended your Social Media class in Vegas, and wanted to thank you! Very well done with great info. As a past High School Principal… I know quality instruction. In addition to everything else, you are a great teacher!!”

    Curt Wheeler
    The Frame Hut & Gallery
  • “Framed in Time is fortunate to have received the professional services of Ken Baur. He has a broad scope of expertise in the areas of marketing and website design which proved to be a valuable addition to the services given. Ken’s professionalism and overall knowledge of the framing industry is in my opinion unmatched. I would highly recommend Ken’s services as they have and continue to prove successful.”

    John Fournier
    Framed In Time
  • “Ken went beyond expectations…As a result of his pricing and profitability program I now have a far greater understanding of our pricing structure than I’ve had in 25 years of owning my business. I was able to expand beyond the frame, glass and mat pricing we worked on together and improve the other components of our pricing structure.”

    Jim Brown
    Old Main Gallery & Framing
  • “Working with Ken was great. He answered all my questions quickly and knowledgeably. I am looking forward to seeing the profitability of my business increase in the near future. My sales are up 20% this year, but my COGS is actually down YTD. It is all thanks to you talking me into raising my margins!”

    Robin Doherty
    The Frame Shoppe
  • “Ken is very knowledgeable in all aspects of the framing industry. His transference of our projections into spreadsheets helped us to see the bigger picture. He gave us recommendations on all facets of our new business, from equipment choices to point of sale and margins. I would highly recommend him whether you are starting a new business or want to improve on your existing business. There is nothing like experience!”

    Roz Oserin
    The Artist's Nook
  • “I just started a month ago as a framing consultant/designer at The Studio Shop. We used your manual to help with training which was helpful from time to time, and I can say that I was pretty much fully trained in about 3 weeks. The manual was very helpful, especially when my boss and I came up with our own acronym for the 6 design concepts: SUPERB.”

    Katrina Magowan
    The Studio Shop
  • “Ken & I spent valuable time in setting retail prices; Ken’s thinking and experience was invaluable in that process. We learned how to best arrive at quotes for larger volume (more commercial) projects. We now put thought behind projecting business to business revenue for the year. A particular need I had was to gain confidence in the fairness of our pricing and to remain confident during consumer price rejection. Ken recognized our need, addressed it, and went a long way to correct it.”

    Lester Smolensky
    Complete Pictures
  • “Just wanted to touch base to let you know how pleased I am with Tracy’s work on the new website. She definitely exceeded my expectations and I am very grateful to her for taking the ball and rolling with it. She has been wonderful to work with and has the patience of Job. You all are the very Best.”

    Steven A. Price
    Beveled Edge Framing
  • “Ken’s Pricing Analysis was overall a great help to my business – in one month my profitability has improved. It has been a painless way to increase prices without customer resistance.”

    Marty Smith
    Middleton Art & Framing
  • “I cant thank you enough for the new pricing structure you have implemented for us at the Corner Framing. It has made a world of difference. I should have done it long ago. Thank you for your special attention and your encouragement as well. Thank you, Thank you, Thank you!”

    Eddy Bowles
    Corner Framing
  • “Thank you! We really enjoyed the talk, very interesting to put it all together in a way that will help us communicate to different customer’s personalities to close the sale.”

    Rachael and Millie
    Concepts Custom Framing